Terms of service

Terms & Conditions

OVERVIEW

Welcome to MOURI. The terms “we”, “us” and “our” refer to MOURI. MOURI operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated beauty and skincare shopping experience (the “Services”).

MOURI is powered by Shopify, which enables us to provide the Services to you.

These Terms & Conditions, together with any policies referenced herein (collectively, the “Terms”), govern your access to and use of our Services. By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using this website, you confirm that you are at least the age of majority in your place of residence or have consent from a legal guardian.

To use certain Services, you may be required to provide personal information including your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You may not sell, transfer, or assign your account to any other person.

SECTION 2 – PRODUCTS & INFORMATION

We make every effort to display product details, images, and descriptions as accurately as possible. However, product colors and appearance may vary due to screen settings and lighting.

All products sold by MOURI are for personal use only and not for resale. Product availability, descriptions, pricing, and packaging are subject to change without prior notice.

MOURI does not guarantee that a product will meet individual expectations or produce identical results for every user.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. MOURI reserves the right to accept or reject any order at its sole discretion.

Orders are confirmed only after payment is successfully processed. Once an order is confirmed, it cannot be cancelled or modified.

If an order is cancelled or adjusted due to availability or error, we will notify you using the contact details provided.

All returns and refunds are governed strictly by our Refund Policy.

SECTION 4 – PRICING & PAYMENTS

All prices are listed in Bangladeshi Taka (BDT) unless stated otherwise. Prices may change at any time without prior notice.

Prices do not include delivery charges unless mentioned. Promotional offers are subject to separate terms.

You agree to provide valid payment information and authorize MOURI to charge the applicable amount. MOURI is not responsible for payment failures caused by banks or payment gateways.

SECTION 5 – SHIPPING & DELIVERY

Delivery timelines are estimates and may vary due to logistics, weather, customs, or courier delays.

Once an order is handed over to the courier service, responsibility and risk transfer to the customer. MOURI is not liable for delays beyond our control.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website including logos, designs, images, text, videos, and graphics are the intellectual property of MOURI or its licensors.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

Unauthorized use may result in legal action.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These tools are provided “as is” without warranties.

MOURI is not responsible for issues arising from the use of third-party tools.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. MOURI is not responsible for the content, accuracy, or policies of third-party websites.

Accessing third-party links is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

MOURI is powered by Shopify. All purchases are made directly with MOURI.

Shopify is not responsible for any issues related to products, payments, deliveries, or disputes between you and MOURI. You agree to release Shopify from any related claims.

SECTION 10 – PRIVACY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

By using our Services, you consent to the collection and processing of your data as outlined in those policies.

SECTION 11 – USER FEEDBACK

Any reviews, feedback, comments, or suggestions submitted to MOURI may be used for marketing or service improvement purposes without compensation.

You confirm that any feedback you submit does not violate third-party rights or laws.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors related to pricing, product details, or availability at any time without prior notice.

Orders may be cancelled if incorrect information is discovered.

SECTION 13 – PROHIBITED USE

You may not use our Services for unlawful purposes, to infringe intellectual property, transmit harmful content, misuse data, or engage in fraudulent activity.

Violation of these terms may result in immediate termination of access.

SECTION 14 – TERMINATION

MOURI may terminate or suspend access to Services at any time without notice for violation of these Terms.

Certain sections will survive termination including Intellectual Property, Liability, and Governing Law.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

MOURI does not guarantee uninterrupted service or specific outcomes from product use. Individual results may vary.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, MOURI shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless MOURI, its partners, and service providers from claims arising out of your misuse of the Services or breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and MOURI and supersede prior communications.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms. MOURI may assign its rights without restriction.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

MOURI
📧 Email: info.mouri@gmail.com
📍 Business Address: 24/c Tipu Sultan Road, Wari, Dhaka, Bangladesh, 1203
📞 Phone: +880 1783-643010
📝 Trade License No: 
💼 VAT Number: